Delivery & Shipping

Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the UK, ensuring that we provide the very highest levels of responsiveness to you at all times. The time frame for order delivery is divided into two parts:

• Processing time: Order verification, tailoring, quality check and packaging. All orders are sent to the manufacturer for dispatch within 24 hours after the order is placed. The manufacturer and postal service process the orders, which can take an additional 2–4 days.

• Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination. Delivery from international locations usually takes approximately 15–30 business days. After processing and leaving the warehouse, items usually take between 7 and 14 days to arrive at their destination but can take longer from time to time, especially at busier period of the year such as Christmas.

• Many of our products are typically sourced from within the UK or EU. This means the delivery time will be significantly less. However, some items offered in our store are typically sourced from China, and so may take longer to arrive. Although, we always ask our customers to be patient and allow roughly 30 days for delivery before contacting us to check where your order is.

If you have any further questions regarding delivery or shipping, please contact our sales team by email on sales@urbanorigindecor.com.

Thank you.